Steve Tickle

Founder and Director


Phone: +44 (0) 151 626 2722

Mobile: +44 (0) 7920 774 984

I am a founding Director of Henkan with over 35+ years of industry experience of which 15 years have been spent in business transformation consultancy. I am passionate about developing people and processes that on many occasions requires a persistent but patient approach to ultimate delver success.

The foundation of my career was developed within the FMCG / Food industries in chemical engineering and applied chemistry. I became responsible for leading TPM and TQM within a flagship site for a global manufacturer plus mentoring across the business group. In addition, I diversified in to packaging innovation within the end to end supply chain.

As a consultant I consider myself as an expert in the application of TPM and change management from shop floor to senior management. I have consulted at the highest level within a number of ‘Blue Chip’ global organisations within a wide variety of industries including heavy industry and pharmaceutical.

I passionately believe that to realise a successful change management programme, full engagement of people at all levels in the organisation is key. Therefore my focus in any deployment is about inspiring and building belief and enthusiasm in the programme through their success. I therefore like to work closely with clients, through coaching and mentoring, to understand their challenges and guide them to build their confidence to develop effective and sustainable practical solutions in often difficult circumstances.

I enjoy sailing and the way gives you an opportunity to reflect and revitalise. I also enjoy the freedom and exploration that European road trips in my open top car provide during my vacations. Maybe see you on the road some day!!!

“Jean has been in charge of Business Transformation and Continuous Improvement for 4 years in France and 2 years in the same time for Iberia (Spain and Portugal), for Philips global then Philips Lighting. During this period, he has achieved great training results, by certifying almost 500 people on Lean Basics, 10 managers on Lean Advanced (Green Belt level).

In addition, he has led 3 successful international training sessions of Daily Management in France, Iberia and Italy (70 persons including Iberia MT’s and France’s and Italy’s Supply Chain managers). His training and coaching skills have been unanimously recognised, reaching a great satisfaction level from trainees ( No Net Promoter Score (NPS) lower than 50%, with 4 sessions over 80%.).

Jean has also successfully led many lean transformations, including a Customer Kaizen Event for Rexel France, that involved the entire management teams of both Philips Lighting and Rexel France. Within 6 months, thanks to an improved Rexel/Philips collaborative planning, he managed to increase forecast accuracy from 60% to 76%, to reduce level of stock obsolescence from 55 days to 32 days,  to drop obsolescence stock from 67K€ to < 30k€, to secure an additional revenue of 5M€ in 2016.

Jean is a passionate, challenging and delivery focused  lean leader and trainer. I believe he would be a great asset to any team or organisation implementing the lean philosophy and therefore  I highly recommend him in his new role as leader of Henkan France.”

Stefanie Sperber - Lean Master Black Belt

Transformation team, Market Group Europ Signify (Philips Lighting)


We are continuous improvement consultants who possess the necessary cultural insight, soft skills and business acumen required to work in a global environment.

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